Datafying Museum Visitors: A Research Agenda.

Museums are participating in the capturing of global data for the perceived benefit of improved relationships with the public. This article proposes a framework for critically analyzing the datafication of museum visitors and visitor engagement, combining a critical lens from data studies with a soc...

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Detalles Bibliográficos
Publicado en:Information & Culture Vol. 57; no. 1; pp. 1 - 21
Formato: Artículo
Publicado: University of Texas Press 2022
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Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Museums are participating in the capturing of global data for the perceived benefit of improved relationships with the public. This article proposes a framework for critically analyzing the datafication of museum visitors and visitor engagement, combining a critical lens from data studies with a social view of datafication as practice—a set of practices within a sociotechnical assemblage that is continuously reproduced by the choices made within and outside the museum. Museums are situated at the intersection of Pierre Bourdieu's economic, cultural, and political fields; thus, I highlight some of the external social and technological pressures driving datafication in museums. Relying on public accounts and previous case studies, I argue that datafication of visitor engagement is made to work through data loops: circular processes between institutional practices of museums and social practices of audiences where data are collected, processed, and decided upon.