How does receiving gossip from coworkers influence employees' task performance and interpersonal deviance? The moderating roles of regulatory focus and the mediating role of vicarious learning.
Based on social learning theory and regulatory focus theory, we propose that receiving positive and negative gossip from coworkers increases individuals' vicarious learning, which subsequently improves their adaptive behaviours in the workplace, namely, increasing task performance and decreasing int...
| Published in: | Journal of Occupational & Organizational Psychology Vol. 95; no. 2; pp. 213 - 239 |
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| Main Authors: | , , , |
| Format: | research tables/charts Journal Article |
| Published: |
Wiley-Blackwell
Jun2022
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=156737741&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 156737741 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 09631798 OOP jtl: Journal of Occupational & Organizational Psychology issn: 09631798 maglogo: Y pubinfo: dt: Jun2022 vid: 95 iid: 2 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 156737741 153111950 156737741 156737741 10.1111/joop.12375 156737741 ppf: 213 ppct: 26 formats: tig: atl: How does receiving gossip from coworkers influence employees' task performance and interpersonal deviance? The moderating roles of regulatory focus and the mediating role of vicarious learning. aug: au: Zhu, Qianlin Martinescu, Elena Beersma, Bianca Wei, Feng affil: School of Economics and Management, Tongji University, Shanghai, China sug: subj: Social Behavior Work Environment Interpersonal Relations Task Performance and Analysis Communication Intraprofessional Relations Organizational Culture Motivation Human Male Female Adult Data Analysis Software Descriptive Research Social Learning Theory Models, Psychological Mediation Analysis Diffusion of Innovation Learning Methods Organizational Efficiency Access to Information Organizational Development Adult: 19-44 years Male Female ab: Based on social learning theory and regulatory focus theory, we propose that receiving positive and negative gossip from coworkers increases individuals' vicarious learning, which subsequently improves their adaptive behaviours in the workplace, namely, increasing task performance and decreasing interpersonal deviance. Furthermore, we propose that gossip receivers' regulatory foci determine the extent to which receivers engage in vicarious learning and change their behaviours. Results from two studies testing a moderated mediation model (Study 1: N = 214; Study 2: N = 189) showed that negative and positive gossip were indirectly related to increased receivers' task performance and decreased interpersonal deviance through vicarious learning. The indirect effect of negative gossip was stronger for receivers with a high prevention focus, and the indirect effect of positive gossip was stronger for receivers with a high promotion focus. This research documents the beneficial role of receiving gossip from coworkers and advances our understanding of its consequences in the workplace. Practitioner points: Managers should recognize gossip as a potentially effective channel for disseminating information, providing a valuable learning tool for the receivers, which they use according to their learning needs, as shaped by their regulatory focus.Organizations could implement measures to share experiences and bolster employees' vicarious learning through other means than gossip to mitigate potential negative effects of workplace gossip for the targets.Managers should support higher transparency and access to information to facilitate learning and improve organizational effectiveness. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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