Perceived Quality of WhatsApp Reference Service: A Quantitative Study from User Perspectives.
Academic libraries are experiencing significant changes and making efforts to deliver their service in the digital environment. Libraries are transforming from being places for reading to extensions of the classroom and learning spaces. Due to the globalized digital environment and intense competiti...
| Published in: | Information Technology & Libraries Vol. 41; no. 3; pp. 1 - 18 |
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| Main Authors: | , , , |
| Format: | research tables/charts Journal Article |
| Published: |
American Library Association
Sep2022
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| Online Access: | View this record in EBSCOhost |