Explaining Why the Computer Says No: Algorithmic Transparency Affects the Perceived Trustworthiness of Automated Decision‐Making.

Algorithms based on Artificial Intelligence technologies are slowly transforming street‐level bureaucracies, yet a lack of algorithmic transparency may jeopardize citizen trust. Based on procedural fairness theory, this article hypothesizes that two core elements of algorithmic transparency (accessi...

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Publicado en:	Public Administration Review Vol. 83; no. 2; pp. 241 - 263
Autor principal:	Grimmelikhuijsen, Stephan
Formato:	Artículo
Publicado:	Wiley-Blackwell Mar2023
Materias:	Bureaucracy Trust Artificial intelligence Decision making Fraud Discretion
Acceso en línea:	Ver este registro en EBSCOhost