Showing What's Possible: How to Center Client Experience.
The article focuses on Code for America's efforts to modernize state agencies' technical systems and service delivery, particularly in the realm of benefits enrollment. Topics discussed include the strides made in online applications, integration of benefit programs, and mobile-responsive design, as...
| Publicado en: | Policy & Practice (19426828) Vol. 81; no. 3; pp. 34 - 37 |
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| Formato: | Artículo |
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American Public Human Services Association
Fall2023
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=171741089&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 171741089 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 19426828 B7YA jtl: Policy & Practice (19426828) issn: 19426828 maglogo: N pubinfo: dt: Fall2023 vid: 81 iid: 3 pid: 35 pub: American Public Human Services Association artinfo: ui: 171741089 ppf: 34 ppct: 3 formats: fmt: @attributes: type: P size: 1MB tig: atl: Showing What's Possible: How to Center Client Experience. aug: au: Soka, Sara affil: Senior Program Manager of Safety Net Best Practices at Code for America ab: The article focuses on Code for America's efforts to modernize state agencies' technical systems and service delivery, particularly in the realm of benefits enrollment. Topics discussed include the strides made in online applications, integration of benefit programs, and mobile-responsive design, as well as challenges like identity verification and account registration requirements. pubtype: Periodical doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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