Showing What's Possible: How to Center Client Experience.
The article focuses on Code for America's efforts to modernize state agencies' technical systems and service delivery, particularly in the realm of benefits enrollment. Topics discussed include the strides made in online applications, integration of benefit programs, and mobile-responsive design, as...
| Publicado en: | Policy & Practice (19426828) Vol. 81; no. 3; pp. 34 - 37 |
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| Formato: | Artículo |
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American Public Human Services Association
Fall2023
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| Acceso en línea: | Ver este registro en EBSCOhost |