Fair compensation of crowdsourcing work: the problem of flat rates.

Compensating crowdworkers for their research participation often entails paying a flat rate to all participants, regardless of the amount of time they spend on the task or skill level. If the actual time required varies considerably between workers, flat rates may yield unfair compensation. To study...

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Publicado en:Behaviour & Information Technology Vol. 42; no. 16; pp. 2871 - 2893
Autores principales: Salminen, Joni, Kamel, Ahmed Mohamed Sayed, Jung, Soon-Gyo, Mustak, Mekhail, Jansen, Bernard J.
Formato: pictorial research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Dec2023
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2023
      vid: 42
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      pub: Taylor & Francis Ltd
      place: Philadelphia, Pennsylvania
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        10.1080/0144929X.2022.2150564
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        atl: Fair compensation of crowdsourcing work: the problem of flat rates.
      aug:
        au:
          Salminen, Joni
          Kamel, Ahmed Mohamed Sayed
          Jung, Soon-Gyo
          Mustak, Mekhail
          Jansen, Bernard J.
        affil: Department of Marketing and Communication, University of Vaasa, Vaasa, Finland
      sug:
        subj:
          Crowdsourcing
          Research Subjects Economics
          Data Collection, Computer Assisted
          Research Ethics
          Human
          Salaries and Fringe Benefits
          Task Performance and Analysis
          Models, Theoretical
          Time Factors
          Researcher-Subject Relations
          T-Tests
          Funding Source
      ab: Compensating crowdworkers for their research participation often entails paying a flat rate to all participants, regardless of the amount of time they spend on the task or skill level. If the actual time required varies considerably between workers, flat rates may yield unfair compensation. To study this matter, we analyzed three survey studies with varying complexity. Based on the United Kingdom minimum wage and actual task completion times, we found that more than 3 in 4 (76.5%) of the crowdworkers studied were paid more than the intended hourly wage, and around one in four (23.5%) was paid less than the intended hourly wage when using a flat rate compensation model based on estimated completion time. The results indicate that the popular flat rate model falls short as a form of equitable remuneration, when perceiving fairness in the form of compensating one's time. Flat rate compensation would not be problematic if the workers' completion times were similar, but this is not the case in reality, as skills and motivation can vary. To overcome this problem, the study proposes three alternative compensation models: Compensation by Normal Distribution, Multi-Objective Fairness, and Post-Hoc Bonuses.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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