Fair compensation of crowdsourcing work: the problem of flat rates.
Compensating crowdworkers for their research participation often entails paying a flat rate to all participants, regardless of the amount of time they spend on the task or skill level. If the actual time required varies considerably between workers, flat rates may yield unfair compensation. To study...
| Publicado en: | Behaviour & Information Technology Vol. 42; no. 16; pp. 2871 - 2893 |
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| Autores principales: | , , , , |
| Formato: | pictorial research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Dec2023
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=173779268&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 173779268 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 0144929X B6Q jtl: Behaviour & Information Technology issn: 0144929X maglogo: Y pubinfo: dt: Dec2023 vid: 42 iid: 16 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 173779268 160429064 173779268 173779268 10.1080/0144929X.2022.2150564 173779268 ppf: 2871 ppct: 22 formats: tig: atl: Fair compensation of crowdsourcing work: the problem of flat rates. aug: au: Salminen, Joni Kamel, Ahmed Mohamed Sayed Jung, Soon-Gyo Mustak, Mekhail Jansen, Bernard J. affil: Department of Marketing and Communication, University of Vaasa, Vaasa, Finland sug: subj: Crowdsourcing Research Subjects Economics Data Collection, Computer Assisted Research Ethics Human Salaries and Fringe Benefits Task Performance and Analysis Models, Theoretical Time Factors Researcher-Subject Relations T-Tests Funding Source ab: Compensating crowdworkers for their research participation often entails paying a flat rate to all participants, regardless of the amount of time they spend on the task or skill level. If the actual time required varies considerably between workers, flat rates may yield unfair compensation. To study this matter, we analyzed three survey studies with varying complexity. Based on the United Kingdom minimum wage and actual task completion times, we found that more than 3 in 4 (76.5%) of the crowdworkers studied were paid more than the intended hourly wage, and around one in four (23.5%) was paid less than the intended hourly wage when using a flat rate compensation model based on estimated completion time. The results indicate that the popular flat rate model falls short as a form of equitable remuneration, when perceiving fairness in the form of compensating one's time. Flat rate compensation would not be problematic if the workers' completion times were similar, but this is not the case in reality, as skills and motivation can vary. To overcome this problem, the study proposes three alternative compensation models: Compensation by Normal Distribution, Multi-Objective Fairness, and Post-Hoc Bonuses. pubtype: Academic Journal doctype: pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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