Development and Validation of the Job Competency Scale for Insurance Review Nurses Working in Hospital.

Purpose: The purpose of this study was to develop and validate the Job Competency Scale (JCS) for insurance review nurses working in hospitals. Methods: The initial items were generated through a literature review and interviews with 10 experts. The content validity of the items was evaluated throug...

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Detalles Bibliográficos
Publicado en:Journal of Korean Academy of Nursing Administration Vol. 29; no. 5; pp. 588 - 603
Autores principales: Nam Song Hwa, Kim Eun A.
Formato: research tables/charts Journal Article
Publicado: Korean Academy of Nursing Administration Dec2023
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Purpose: The purpose of this study was to develop and validate the Job Competency Scale (JCS) for insurance review nurses working in hospitals. Methods: The initial items were generated through a literature review and interviews with 10 experts. The content validity of the items was evaluated through content validity and face validity tests. Data from 301 insurance review nurses working in hospitals were analyzed using item analysis, exploratory and confirmatory factor analysis, and convergent validity; reliability was tested using Cronbach's α. Results: The final JCS consisted of 25 items and five factors (knowledge integration, professional ethics, communication and interpersonal relationship, information literacy and problem solving, self-development) that explained 72.4% of the variance. Confirmatory factor analysis indicated that the theoretical model comprising 25 items satisfied all goodness-of-fit parameters. Convergent validity was confirmed by the Task Performance Scale for insurance review nurses (r=.53, p<.001). The total Cronbach's α score for scale was .94. Conclusion: The JCS was found to be a reliable and valid instrument that can be used to measure the job competency of insurance review nurses working in hospitals.