Online exams in higher education: Exploring distance learning students' acceptance and satisfaction.

Background: Research into online exams in higher education has grown significantly, especially as they became common practice during the COVID‐19 pandemic. However, previous studies focused on understanding individual factors that relate to students' dispositions towards online exams in 'traditional...

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Publicado en:Journal of Computer Assisted Learning Vol. 40; no. 1; pp. 342 - 360
Autores principales: Aristeidou, Maria, Cross, Simon, Rossade, Klaus‐Dieter, Wood, Carlton, Rees, Terri, Paci, Patrizia
Formato: questionnaire/scale research tables/charts Journal Article
Publicado: Wiley-Blackwell Feb2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2024
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      pub: Wiley-Blackwell
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        atl: Online exams in higher education: Exploring distance learning students' acceptance and satisfaction.
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          Aristeidou, Maria
          Cross, Simon
          Rossade, Klaus‐Dieter
          Wood, Carlton
          Rees, Terri
          Paci, Patrizia
        affil: Institute of Educational Technology, The Open University, Milton Keynes Buckinghamshire,, UK
      sug:
        subj:
          Students, College Psychosocial Factors
          Student Attitudes
          Student Satisfaction
          Online Education
          Computerized Educational Testing
          Human
          Multimethod Studies
          Competency Assessment
          Cluster Analysis
          Semi-Structured Interview
          Summated Rating Scaling
          Male
          Female
          Factor Analysis
          Pearson's Correlation Coefficient
          Inferential Statistics
          Unpaired T-Tests
          Chi Square Test
          Coding
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          Middle Age
          Aged
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          Thematic Analysis
          Clinical Assessment Tools
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Male
          Female
      ab: Background: Research into online exams in higher education has grown significantly, especially as they became common practice during the COVID‐19 pandemic. However, previous studies focused on understanding individual factors that relate to students' dispositions towards online exams in 'traditional' universities. Moreover, there is little knowledge on university distance learning students' experience of transitioning from in‐person to online exams. Objectives: This study investigates the acceptance and satisfaction of university distance learning students in their transitioning from in‐person to online exams, through multiple factors. Methods: We employed a mixed‐methods study to understand the relationship between assessment and online exam factors (e.g., revision and online exam satisfaction, assessment competencies, invigilation acceptance, exam anxiety and workspace satisfaction). Cluster analysis and interview data contributed to our understanding of students who are 'strongly positive' and 'less positive' towards online exams. Results and Conclusions: Our findings highlight the overall importance of increasing student confidence by building their assessment competencies throughout their studies and familiarising them early with the technologies and formats to be used in the actual exam. We also shed light on particular student characteristics that relate to reduced online exam acceptance, such as students with disabilities, caring responsibilities and mental health issues, or students who lack access to the necessary technology. Implications: The findings and recommendations of this research contribute to the wider agenda of designing fair and trustworthy online assessment, including exams, for the future. Lay Description: What is already known about this topic?: Studies focusing on students' perceptions of online exams have increased.The COVID‐19 pandemic has increased online exams at universities.Research show that students appreciate online exams.The factors that contribute to students' positive dispositions are not clear. What this paper adds?: A mixed‐methods study on online exams in distance learning higher education.Factors that determine students' positive dispositions towards online exams.Student characteristics that relate to reduced online exam acceptance. Implications for practice: Guidelines for designing online exam systems positively perceived by students.Online exams to be an integral part of teaching and learning design.
      pubtype: Academic Journal
      doctype:
        questionnaire/scale
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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