A qualitative content analysis of ChatGPT's client simulation role‐play for practising counselling skills.
Role‐play is often used as a pedagogical technique by counsellor educators to help counsellors‐in‐training (CITs) learn and practise counselling skills. This study used qualitative content analysis to assess the effectiveness of Chat Generative Pre‐Trained Transformer (ChatGPT), an artificial intell...
| Publicado en: | Counselling & Psychotherapy Research Vol. 24; no. 2; pp. 614 - 631 |
|---|---|
| Autor principal: | |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Jun2024
|
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=176586206&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 176586206 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 14733145 TFX jtl: Counselling & Psychotherapy Research issn: 14733145 maglogo: Y pubinfo: dt: Jun2024 vid: 24 iid: 2 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 176586206 176586206 176586206 10.1002/capr.12699 176586206 ppf: 614 ppct: 17 formats: fmt: – @attributes: type: T – @attributes: type: C – @attributes: type: P tig: atl: A qualitative content analysis of ChatGPT's client simulation role‐play for practising counselling skills. aug: au: Maurya, Rakesh K. affil: Department of Leadership, School Counseling, & Sport Management, University of North Florida, Jacksonville Florida, , USA sug: subj: Artificial Intelligence Utilization Counseling Education Simulations Role Playing Evaluation Skill Acquisition Evaluation Outcomes of Education Evaluation Human Vignettes Emotions Cultural Sensitivity Empathy Self-Awareness Descriptive Statistics ab: Role‐play is often used as a pedagogical technique by counsellor educators to help counsellors‐in‐training (CITs) learn and practise counselling skills. This study used qualitative content analysis to assess the effectiveness of Chat Generative Pre‐Trained Transformer (ChatGPT), an artificial intelligence (AI) chatbot, in simulating client role‐play to facilitate practising counselling skills. The author used 10 case vignettes to conduct a simulated role‐play where ChatGPT was asked to simulate the client and author as counsellor. The results indicated that ChatGPT demonstrated authenticity, consistency, appropriate emotional expression, cultural sensitivity, empathy and self‐awareness while portraying the client. However, at times, ChatGPT's responses to the counsellor's questions appeared overly idealised, lacking the authenticity typically observed in real clients. Furthermore, ChatGPT, as a simulated client, lacked non‐verbal cues, limiting the overall experience of counselling skill practice. Recommendations for CITs and future research are discussed. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
|---|