5S management improves the service quality in the outpatient-emergency pharmacy: from management process optimisation to staff capacity enhancement.
Objective As a high-efficiency demanding department in a hospital, the outpatient pharmacy has a great need for quality improvement to provide superior medical service for patients. Little is known about the application of 5S management in a hospital pharmacy department. The aim of this study was to...
| Publicado en: | European Journal of Hospital Pharmacy Vol. 31; no. 3; pp. 259 - 267 |
|---|---|
| Autores principales: | , , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
BMJ Publishing Group
May2024
|
| Acceso en línea: | Ver este registro en EBSCOhost |