Coping with administrative tasks: A cross‐country analysis from a street‐level perspective.

Administrative tasks often are an unavoidable aspect of the daily work of street‐level bureaucrats (SLBs). These burdensome tasks are job demands that can cause stress and put a strain on SLBs' working experience and performance. So far, few studies have searched for job resources that can help SLBs...

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Detalles Bibliográficos
Publicado en:Public Administration Review Vol. 84; no. 6; pp. 1134 - 1148
Autores principales: Tiggelaar, Maria, Groeneveld, Sandra, George, Bert
Formato: Artículo
Publicado: Wiley-Blackwell Nov2024
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Acceso en línea:Ver este registro en EBSCOhost