Implementing a Virtual Discharge Nurse Pilot: Utilizing the Pathway to Excellence® Framework.

OBJECTIVE: The virtual nurse (VN) pilot was developed to assist bedside nurses in administrative tasks, including discharges and education, froma remote location. BACKGROUND: Bedside nurse vacancies have increased, leading to a shortage of resources for the care team and less time for nurses to prov...

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Detalles Bibliográficos
Publicado en:Journal of Nursing Administration (JONA) Vol. 54; no. 11; pp. 605 - 612
Autores principales: Ransford, Jennifer, Tidwell, Timothy, Johnson, Logan, Gitney, Nicole, Morgan, Anna, Hauch, Rodney
Formato: tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Nov2024
Acceso en línea:Ver este registro en EBSCOhost
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Sumario:OBJECTIVE: The virtual nurse (VN) pilot was developed to assist bedside nurses in administrative tasks, including discharges and education, froma remote location. BACKGROUND: Bedside nurse vacancies have increased, leading to a shortage of resources for the care team and less time for nurses to provide hands-on care to patients. METHODS: A survey showed 77% of nurses spend more than 3 hours per shift on admissions, discharges, and patient education. A pilot was conducted on a 45-bed unitwith theVNfocusing on discharges and patient education. RESULTS: During the pilot, the VN completed 1375 tasks, increasing patient and nurse satisfaction while reducing turnover and adverse events. CONCLUSION: With the program's early success, the VN role is expanding into additional units.