Implementing a Virtual Discharge Nurse Pilot: Utilizing the Pathway to Excellence® Framework.

OBJECTIVE: The virtual nurse (VN) pilot was developed to assist bedside nurses in administrative tasks, including discharges and education, froma remote location. BACKGROUND: Bedside nurse vacancies have increased, leading to a shortage of resources for the care team and less time for nurses to prov...

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Publicado en:Journal of Nursing Administration (JONA) Vol. 54; no. 11; pp. 605 - 612
Autores principales: Ransford, Jennifer, Tidwell, Timothy, Johnson, Logan, Gitney, Nicole, Morgan, Anna, Hauch, Rodney
Formato: tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Nov2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Nov2024
      vid: 54
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      pub: Lippincott Williams & Wilkins
      place: Baltimore, Maryland
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        atl: Implementing a Virtual Discharge Nurse Pilot: Utilizing the Pathway to Excellence® Framework.
      aug:
        au:
          Ransford, Jennifer
          Tidwell, Timothy
          Johnson, Logan
          Gitney, Nicole
          Morgan, Anna
          Hauch, Rodney
        affil: Vice President/Chief Nursing Officer, West Region, BayCare Health System, Clearwater, Florida
      sug:
        subj:
          Telenursing
          Nursing Staff, Hospital
          Task Performance and Analysis
          Patient Discharge
          Patient Education
          Program Implementation
          Shared Governance, Nursing
          Conceptual Framework
          Program Evaluation
          Quality Improvement
          Florida
          Job Satisfaction
          Multidisciplinary Care Team
          Nursing Shortage
          Patient Safety
          Acute Care
          Critical Care
          Quality of Nursing Care
          Workload
          Adaptation, Physiological
          Technology, Medical
          Personnel Turnover
          Adverse Health Care Event Prevention and Control
          Patient Satisfaction
          Nurse-Patient Relations
          Nursing Role
      ab: OBJECTIVE: The virtual nurse (VN) pilot was developed to assist bedside nurses in administrative tasks, including discharges and education, froma remote location. BACKGROUND: Bedside nurse vacancies have increased, leading to a shortage of resources for the care team and less time for nurses to provide hands-on care to patients. METHODS: A survey showed 77% of nurses spend more than 3 hours per shift on admissions, discharges, and patient education. A pilot was conducted on a 45-bed unitwith theVNfocusing on discharges and patient education. RESULTS: During the pilot, the VN completed 1375 tasks, increasing patient and nurse satisfaction while reducing turnover and adverse events. CONCLUSION: With the program's early success, the VN role is expanding into additional units.
      pubtype: Academic Journal
      doctype:
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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