Why International Organizations Don't Learn: Dissent Suppression as a Source of IO Dysfunction.

International organizations (IOs) need to learn from their mistakes in order to improve their performance. Over the past decades, IOs have therefore invested significantly in building a professional learning infrastructure. However, as recent studies show, many IOs still struggle to learn from their...

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Published in:International Studies Quarterly Vol. 69; no. 1; pp. 1 - 14
Main Author: Christian, Ben
Format: Article
Published: Oxford University Press / USA Mar2025
Subjects:
Online Access:View this record in EBSCOhost
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        atl: Why International Organizations Don't Learn: Dissent Suppression as a Source of IO Dysfunction.
      aug:
        au: Christian, Ben
        affil: Goethe University Frankfurt & Peace Research Institute Frankfurt (PRIF), Germany
      su:
        United Nations
        Learning
        Organizational learning
        International agencies
        Social criticism
        Decision making
        Field research
      sug:
        subj:
          Learning
          Organizational learning
          International agencies
          Social criticism
          Decision making
          United Nations
          Foreign affairs
          International and other extra-territorial public administration
          International Affairs
          Field research
      ab: International organizations (IOs) need to learn from their mistakes in order to improve their performance. Over the past decades, IOs have therefore invested significantly in building a professional learning infrastructure. However, as recent studies show, many IOs still struggle to learn from their mistakes. Why do IOs not learn despite all these formal learning processes and tools? I argue that the internal "criticism culture"—the way IOs deal with criticism from their own employees—is an overlooked but crucial variable that can help us explain the lack of learning in IOs. To illustrate this argument, I draw on an in-depth case study of the UN Secretariat and more than 50 interviews with UN staff members. First, I show that the internal criticism culture in the UN Secretariat's Peace and Security Pillar is repressive and self-restrained. Second, I demonstrate that this criticism culture leads to a double blockade that prevents the organization's formal learning infrastructure from performing as intended: UN employees do not dare to voice criticism in official formats, and "learning products" are glossed over as they move up the ranks. As a consequence, the IO lacks a necessary stimulus for learning, which results in performance problems.
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