University Students' Perceptions of a Multimodal AI System for Real‐World Collaboration Analytics: Lessons Learned From a Case Study.

Background: Many researchers work on the design and development of multimodal collaboration support systems with AI, yet very few of these systems are mature enough to provide actionable feedback to students in real‐world settings. Therefore, a notable gap exists in the literature regarding students...

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Published in:Journal of Computer Assisted Learning Vol. 41; no. 5; pp. 1 - 16
Main Authors: Suraworachet, Wannapon, Zhou, Qi, Cukurova, Mutlu
Format: pictorial research tables/charts Journal Article
Published: Wiley-Blackwell Oct2025
Online Access:View this record in EBSCOhost
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      dt: Oct2025
      vid: 41
      iid: 5
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1111/jcal.70103
        188234201
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        atl: University Students' Perceptions of a Multimodal AI System for Real‐World Collaboration Analytics: Lessons Learned From a Case Study.
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          Suraworachet, Wannapon
          Zhou, Qi
          Cukurova, Mutlu
        affil: UCL Knowledge Lab, Institute of Education, University College London, London, UK
      sug:
        subj:
          Student Attitudes Evaluation
          Students, College Ethical Issues
          Artificial Intelligence, Generative
          Data Analytics
          Collaboration
          Learning Methods
          Computer-Assisted Instruction
          Accountability
          Human
          Female
          Male
          Qualitative Studies
          Purposive Sample
          Interviews
          Educational Technology
          Machine Learning
          Focus Groups
          Audiorecording
          Videorecording
          Feedback
          Group Processes
          Communication
          Task Performance and Analysis
          Interrater Reliability
          Thematic Analysis
          Funding Source
          Female
          Male
      ab: Background: Many researchers work on the design and development of multimodal collaboration support systems with AI, yet very few of these systems are mature enough to provide actionable feedback to students in real‐world settings. Therefore, a notable gap exists in the literature regarding students' perceptions of such systems and the feedback they generate. Objectives: This study designed, built and implemented a set of collaboration analytics to capture, interpret and provide feedback on students' collaborative processes, including their non‐verbal group interactions as well as group challenges and regulation arising from discourse in authentic collocated collaborative settings. Methods: Seven groups of five to six postgraduate students with varying backgrounds participated in face‐to‐face collaborative design tasks (n = 36) for an 11‐week‐long semester. Multimodal data from audio and video recordings of collaborative learning sessions were analysed using various machine learning techniques to model students' group processes and to generate feedback. A post hoc evaluation of the collaboration analytics feedback was conducted using individual student reflections and focus group interviews. Results and Conclusions: The findings suggest that analytics feedback has the potential to promote students' understanding of their collaborative processes (e.g., awareness of individual, peer and group behaviours and alterations at the individual level). However, the study also identified significant limitations and challenges associated with the real‐world application of collaboration analytics (e.g., limited group transactions stemmed from a lack of group interpretative sessions). The paper concludes with a discussion on future design suggestions and principles (e.g., an integration of analytics with the learning design, value alignments among stakeholders and roles of teachers).
      pubtype: Academic Journal
      doctype:
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        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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