Fatal flaws? Investigating the effects of machine translation errors on audience reception in the audiovisual context.

This study reports on an experiment where machine translation errors in subtitling are evaluated from the perspective of nine viewers who did not know the source language and seven viewers who were studying the source language. Screen recordings, think-aloud protocols, comprehension tests, and inter...

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Publicado en:Perspectives: Studies in Translatology Vol. 33; no. 5; pp. 913 - 930
Autores principales: Qiu, Juerong, Pym, Anthony
Formato: Artículo
Publicado: Taylor & Francis Ltd Oct2025
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Oct2025
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        atl: Fatal flaws? Investigating the effects of machine translation errors on audience reception in the audiovisual context.
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        au:
          Qiu, Juerong
          Pym, Anthony
        affil:
          Asia Institute, University of Melbourne, Melbourne, Australia
          School of Languages and Linguistics, University of Melbourne, Melbourne, Australia
      su:
        Machine translating
        Motion picture subtitles
        Participation
        Audiovisual materials
        Sensory perception
        Theory of knowledge
        Perceptual learning
      sug:
        subj:
          Machine translating
          Motion picture subtitles
          Participation
          Audiovisual materials
          Sensory perception
          Theory of knowledge
          Perceptual learning
      keyword:
        Machine translation errors
        misunderstanding
        tolerance of uncertainty
        trade-offs
        translation reception
        trust
      ab: This study reports on an experiment where machine translation errors in subtitling are evaluated from the perspective of nine viewers who did not know the source language and seven viewers who were studying the source language. Screen recordings, think-aloud protocols, comprehension tests, and interviews were employed to explore participants' responses and reactions to erroneous subtitles and to investigate how specific errors impacted comprehension and immersion in the viewing experience. The analysis identifies which errors were most noticed and to what extent those errors affected viewers' trust in the subtitles. Errors causing significant misunderstanding and distrust are initially considered 'fatal', as they may halt viewer immersion and prompt disengagement from the audiovisual product. However, the findings highlight a remarkable tolerance of the uncertainty that results from errors, as viewers filter out misinformation or draw on other sources of information to construe and rectify their interpretations. This tolerance is explained in terms of a general trade-off with the enjoyment of the viewing experience, which varies in accordance with the viewer's knowledge of the source language.
      pubtype: Academic Journal
      doctype: Article
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    language: English
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      custom: Copyright of Perspectives: Studies in Translatology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use.
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