Why should I do it? Examining the dual impact of illegitimate tasks on employee outcomes.
Background: Illegitimate tasks are work assignments perceived as unreasonable or unnecessary. Such tasks fall outside the boundaries of duties considered appropriate for a given professional role. Illegitimate tasks are a widespread issue in the health care sector. Literature has largely emphasized...
| Publicado en: | Health Care Management Review Vol. 51; no. 1; pp. 43 - 54 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Lippincott Williams & Wilkins
Jan-Mar2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=189475867&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 189475867 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 03616274 HCM jtl: Health Care Management Review issn: 03616274 maglogo: N pubinfo: dt: Jan-Mar2026 vid: 51 iid: 1 pid: 5086 pub: Lippincott Williams & Wilkins place: Baltimore, Maryland artinfo: ui: 189475867 189475867 189475867 10.1097/HMR.0000000000000461 189475867 ppf: 43 ppct: 11 formats: tig: atl: Why should I do it? Examining the dual impact of illegitimate tasks on employee outcomes. aug: au: Siddiqui, Eram Fatima Sharma, Dheeraj Ghosh, Koustab affil: Eram Fatima Siddiqui, is a PhD Scholar, Department of Organizational Behavior & Human Resource Management, Indian Institute of Management, Rohtak, India.. sug: subj: Task Performance and Analysis India Stress, Occupational Work Environment Work Assignments Employee Attitudes Health Care Industry Nurse Attitudes Personnel Turnover Hardiness Human Surveys Burnout, Professional Coping Workload India Professional Development Stress Management Field Studies Registered Nurses Psychosocial Factors Convenience Sample Male Female Adult Scales Professional Autonomy Descriptive Statistics Confidence Intervals Adult: 19-44 years Male Female ab: Background: Illegitimate tasks are work assignments perceived as unreasonable or unnecessary. Such tasks fall outside the boundaries of duties considered appropriate for a given professional role. Illegitimate tasks are a widespread issue in the health care sector. Literature has largely emphasized the negative outcomes of illegitimate tasks. However, we suggest that the consequences of illegitimate tasks might not always be uniformly negative but could be paradoxical, depending upon the appraisal mechanisms. Purposes: Using the lens of the transactional model of stress and coping, we suggest that when individuals appraise illegitimate tasks as challenges, it is associated with positive outcomes like employee resilience. However, if they appraise illegitimate tasks as hindrances, it is associated with negative outcomes like the intention to quit. Method: The study was conducted using a time-lagged survey of 207 nurses in the health care sector in India, where illegitimate tasks are highly prominent. Results: Illegitimate tasks were positively associated with challenge and hindrance appraisals. The appraisal mechanisms mediated the relationship between illegitimate tasks and employee outcomes (employee resilience and intention to quit). Individuals with higher calling orientation were less likely to perceive illegitimate tasks as hindrances. Practice Implications: Organizations should ensure that illegitimate tasks are appraised as challenges rather than hindrances through workload and stress management techniques. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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