Exploring Communication Dynamics Between Patients and Healthcare Providers in Oncology: A Systematic Review.

Objective: Patient–physician communication in oncology has been studied extensively. Most studies have focused on healthcare professionals' (HCPs) communication, showing the importance of a patient‐centred approach. While some studies have explored the behaviours of patients and their relatives, the...

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Published in:Health Expectations Vol. 28; no. 6; pp. 1 - 16
Main Authors: Justin, Pauline, Fournier, Valentyn, Naeyaert, Ambre, Laroussi‐Libeault, Lisa, Duprez, Christelle, Antoine, Pascal, Lamore, Kristopher
Format: research systematic review tables/charts Journal Article
Published: Wiley-Blackwell Dec2025
Online Access:View this record in EBSCOhost
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      dt: Dec2025
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Exploring Communication Dynamics Between Patients and Healthcare Providers in Oncology: A Systematic Review.
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          Justin, Pauline
          Fournier, Valentyn
          Naeyaert, Ambre
          Laroussi‐Libeault, Lisa
          Duprez, Christelle
          Antoine, Pascal
          Lamore, Kristopher
        affil: Univ. Lille, CNRS, UMR 9193 – SCALab – Sciences Cognitives et Sciences Affectives, Lille, France
      sug:
        subj:
          Cancer Patients Psychosocial Factors
          Behavior Evaluation
          Health Personnel Psychosocial Factors
          Physician-Patient Relations
          Communication Methods
          Cues
          Patient Participation
          Audiorecording
          Videorecording
          Referral and Consultation
          Human
          Funding Source
          Systematic Review
          PubMed
          Embase
          Psycinfo
          Descriptive Statistics
          Patient Satisfaction
          Patient Attitudes
          Checklists
      ab: Objective: Patient–physician communication in oncology has been studied extensively. Most studies have focused on healthcare professionals' (HCPs) communication, showing the importance of a patient‐centred approach. While some studies have explored the behaviours of patients and their relatives, the majority have centred on HCPs' behaviours, with much less attention to patients' communication patterns during consultations. The main objective of this systematic review was to examine how patients communicate and behave during oncology consultations and to identify the factors influencing these behaviours. Methods: Five databases were searched to find studies analyzing the communication patterns of patients and their relatives during oncology consultations that were audio‐ and/or video‐recorded. Results: Based on the 34,779 references identified, we included 47 studies in our review. Three main themes emerged from the analysis: (1) patients' communication patterns and the topics discussed during oncology consultations; (2) factors influencing patient communication; and (3) patients' perception of and satisfaction with the consultation. Conclusions: Patients exhibited active behaviours during consultations. However, many factors can influence interactions. We recommend taking a comprehensive approach that involves considering communication factors and supporting the development of patient‐centred strategies tailored to individual patient needs. HCPs should not only practice patient‐centred care; they should also implement specific actions to address patients' psychosocial needs. Future research should also utilize complex models to better understand the dynamics of patient–provider communication.
      pubtype: Academic Journal
      doctype:
        research
        systematic review
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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