A two-sided matching method of resources and tasks in competitive crowdsourcing platform oriented to workers' and employers' satisfaction.

Due to the most resources organisation methods recommending or matching tasks based on single perspective, this paper proposes a two-sided matching method to maximise workers' and employers' satisfaction. First, workers choose tasks for certain motivations. Therefore, this paper establishes the mode...

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Publicado en:Behaviour & Information Technology Vol. 45; no. 3; pp. 363 - 388
Autores principales: Zhang, Na, Chen, Yanzhe, Qin, Ling, Yu, Ping, Li, Yupeng
Formato: algorithm equations & formulas pictorial research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Feb2026
Acceso en línea:Ver este registro en EBSCOhost
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      jtl: Behaviour & Information Technology
      issn: 0144929X
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      dt: Feb2026
      vid: 45
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      pid: 377
      pub: Taylor & Francis Ltd
      place: Philadelphia, Pennsylvania
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        10.1080/0144929X.2025.2517221
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        atl: A two-sided matching method of resources and tasks in competitive crowdsourcing platform oriented to workers' and employers' satisfaction.
      aug:
        au:
          Zhang, Na
          Chen, Yanzhe
          Qin, Ling
          Yu, Ping
          Li, Yupeng
        affil: Department of Industry Engineering, China University of Mining and Technology, Xuzhou, People's Republic of China
      sug:
        subj:
          Crowdsourcing
          Task Performance and Analysis
          Employees Psychosocial Factors
          Job Satisfaction Evaluation
          Employee Attitudes Evaluation
          Motivation
          Job Characteristics Evaluation
          Employer-Employee Relations
          Human
          Reward
          Summated Rating Scaling
          Questionnaires
          Algorithms
          Descriptive Statistics
          Funding Source
      ab: Due to the most resources organisation methods recommending or matching tasks based on single perspective, this paper proposes a two-sided matching method to maximise workers' and employers' satisfaction. First, workers choose tasks for certain motivations. Therefore, this paper establishes the model of task attraction based on motivation theory to measure the extent that tasks satisfy workers' participation willingness. Rewarding and learning, the two most important motivations which influence participation willingness of workers, are introduced in the model. Considering the impact of job characteristics on workers' behaviours, job autonomy is introduced in the model of task attraction. Second, because task completion quality and timeliness have an impact on employer satisfaction, the model of resource capability is constructed to measure capability of workers based on task completion quality and timeliness. Reputation model is introduced to evaluate workers' timeliness and help employers filter malicious workers. Based on these models, evaluation index systems of satisfaction are established to evaluate worker and employer satisfaction. Third, a two-sided matching method is proposed. Gale–Shapley algorithm is adopted to solve two-sided matching problem. Finally, the proposed method is verified by utilising real data from EPWK platform. The results show that the proposed method can effectively improve overall satisfaction.
      pubtype: Academic Journal
      doctype:
        algorithm
        equations & formulas
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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