Modeling "Professional" Writing: Teaching Effective Written Communication Through Simulation.

Purpose: This study aimed to evaluate the effectiveness of a simulation-based approach in teaching first-year communication sciences and disorders (CSD) graduate students approaches to writing e-mails to supervisors. A focus on establishing a relationship and building trust with a supervisor formed...

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Publicado en:Perspectives of the ASHA Special Interest Groups Vol. 11; no. 1; pp. 158 - 178
Autores principales: Mitchell, Mary P., Tinsley, Jordan, Stead, Amanda, Michael, Paul, MacLaughlin, Anna
Formato: research tables/charts Journal Article
Publicado: American Speech-Language-Hearing Association Feb2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2026
      vid: 11
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      pub: American Speech-Language-Hearing Association
      place: Rockville, Maryland
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        191474936
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        10.1044/2025_PERSP-24-00271
        191474936
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        atl: Modeling "Professional" Writing: Teaching Effective Written Communication Through Simulation.
      aug:
        au:
          Mitchell, Mary P.
          Tinsley, Jordan
          Stead, Amanda
          Michael, Paul
          MacLaughlin, Anna
        affil: School of Communication Sciences and Disorders, Pacific University, Forest Grove, OR
      sug:
        subj:
          Students, Speech-Language Pathology
          Simulations
          Teaching Methods
          Communication Skills Training
          Professionalism
          Email
          Supervisors and Supervision
          Program Evaluation
          Human
          Male
          Female
          Adolescence
          Adult
          Descriptive Statistics
          Friedman Test
          Analysis of Variance
          Wilcoxon Rank Sum Test
          Learning Methods
          Feedback
          Faculty-Student Relations
          Student Attitudes
          Adolescent: 13-18 years
          Adult: 19-44 years
          Male
          Female
      ab: Purpose: This study aimed to evaluate the effectiveness of a simulation-based approach in teaching first-year communication sciences and disorders (CSD) graduate students approaches to writing e-mails to supervisors. A focus on establishing a relationship and building trust with a supervisor formed the basis of what was referred to as "professionalism." Method: This study involved two cohorts of first-year CSD graduate students (N = 70) who participated in a simulation as part of a Clinical Methods course. The simulation presented three e-mail scenarios, each requiring students to incorporate explicit expectations for "professional" communication that included qualities likely to build trust in a supervisor. Student performance was assessed using rubrics that integrated politeness, formality, accuracy, and timeliness criteria. Following the simulation, students' perceptions of the simulation were gathered through two surveys and analyzed for themes. Results: Student performance on the three e-mails yielded over 95% of students meeting the criteria, except for content-related information and timeliness on the first e-mail. Surveys indicated that the simulation effectively enhanced students' understanding and application of "professional" communication standards. Students reported that the simulation was beneficial for learning "professional" communication skills and that they appreciated the specific guidelines and feedback provided. Conclusions: Simulation-based training is valuable for teaching "professional" written communication in CSD programs. It offers a practical and supportive environment for students to develop these essential skills before entering clinical practice. The study also highlights the importance of transparent and inclusive teaching, which ensures fair and equitable education for all students.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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