Determinants of Employee Victory in Telecommuting Labor Disputes: A Configurational Approach.

The rapid expansion of telecommuting during the COVID‐19 pandemic created novel disputes over remote‐work conditions that existing laws did not clearly regulate. This study investigates the configurational determinants of employee victory in these disputes. Drawing on resource‐based and institutiona...

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Publicado en:Human Resource Management Vol. 65; no. 3; pp. 749 - 760
Autores principales: Jiang, Zhenwu, Xie, Yuhua, Liu, Mingwei, Wang, Yiming
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell May2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2026
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1002/hrm.70048
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        atl: Determinants of Employee Victory in Telecommuting Labor Disputes: A Configurational Approach.
      aug:
        au:
          Jiang, Zhenwu
          Xie, Yuhua
          Liu, Mingwei
          Wang, Yiming
        affil: Business School, Hunan University, Changsha Hunan,, China
      sug:
        subj:
          Telecommuting
          Labor Unions
          Legal Procedure
          Employees
          Personnel Management
          Judgment
          Decision Making
          Organizational Culture
          Human
          Funding Source
          China
          Male
          Female
          Adult
          Middle Age
          Qualitative Studies
          Comparative Studies
          COVID-19 Pandemic
          Socioeconomic Factors
          Employee Grievances
          Employee Rights
          Employment
          Work Environment
          Policy Making
          Time Factors
          Organizational Structure
          Economic and Social Security
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: The rapid expansion of telecommuting during the COVID‐19 pandemic created novel disputes over remote‐work conditions that existing laws did not clearly regulate. This study investigates the configurational determinants of employee victory in these disputes. Drawing on resource‐based and institutional theories of litigation outcomes, we propose an analytical framework comprising three categories of determinants: employee resources (income, tenure, and legal representation), employer resources (enterprise size and maturity), and institutional factors (dispute type and government policy invocation). Using fuzzy‐set qualitative comparative analysis (fsQCA) on 287 first‐instance telecommuting labor‐dispute judgments from China in 2020, we identify five equifinal pathways to employee success. These pathways reveal that no single factor guarantees victory; instead, success depends on specific synergies, such as high‐income employees leveraging policy support in individual disputes or long‐tenured employees utilizing collective action against strong enterprises. These findings offer a configurational perspective on how resources and institutional factors jointly shape remote‐work litigation outcomes.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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