Breaking down administrative burdens: a user-centered approach to increase interest in active labor market programs by women.

This study investigates whether reducing administrative burdens can increase interest in active labor market programs among job-seeking women. Employing a user-centered approach, the research is divided into two phases. In Phase 1, we conduct interviews with women and a focus group with service prov...

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Bibliographic Details
Published in:Journal of Public Administration Research & Theory Vol. 36; no. 2; pp. 145 - 158
Main Authors: Nagtegaal, Rosanna, van der Heijden, Machiel, Boer, Noortje de, Tummers, Lars
Format: Article
Published: Oxford University Press / USA Apr2026
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