Developing a RAG-Based Chatbot for Healthcare: A Case Study of the HeartWise AI Chatbot...36th Medical Informatics Europe (MIE) Conference, May 25-28, 2026, Genoa, Italy.

HeartWise is a proof-of-concept Retrieval Augmented Generation (RAG) chatbot supporting self-care in coronary artery disease. Eight simulated scenarios were used to assess preliminary performance. Six cases (75%) produced guideline-consistent responses, while two vague medication-related queries exp...

Descripción completa

Detalles Bibliográficos
Publicado en:Studies in Health Technology & Informatics Vol. 336; pp. 762 - 764
Autores principales: PELTONEN, Riina, SETÄLÄ, Manu, PELTONEN, Laura-Maria
Formato: proceedings research Journal Article
Publicado: Sage Publications Inc. 2026
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:HeartWise is a proof-of-concept Retrieval Augmented Generation (RAG) chatbot supporting self-care in coronary artery disease. Eight simulated scenarios were used to assess preliminary performance. Six cases (75%) produced guideline-consistent responses, while two vague medication-related queries exposed limitations in context handling. Iterative refinements to the knowledge base, retrieval settings, and prompt engineering improved consistency. Given the small, qualitative evaluation, findings indicate early feasibility, not intended for clinical decision making. The study outlines practical design considerations for transparent, safe RAG applications in healthcare.