Reconfiguring Care Practices Through Technology-Supported Services: Pathways to Outpatient Satisfaction in Urban and Rural Public Hospitals.

Introduction: This study examines how technology-supported services contribute to the reconfiguration of care practices and how these processes shape pathways to outpatient satisfaction in public hospitals. Rather than treating digital technologies as standalone solutions, this study analyzes the pa...

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Publicado en:	Inquiry (00469580) Vol. 63; pp. 1 - 16
Autores principales:	Rahman, Ferry Fadzlul, Johan, Herni, Sulistiawan, Jovi
Formato:	Artículo
Publicado:	Sage Publications Inc. 6/11/2026
Materias:	Medical care standards Health services accessibility Digital technology Public hospitals Cross-sectional method Community health services Medical quality control Medical technology Outpatient services in hospitals Statistical sampling Rural hospitals Interviewing Questionnaires Pilot projects Outpatient medical care Socioeconomic factors Health policy Descriptive statistics Chi-squared test Structural equation modeling Continuum of care Patient-centered care Rural health services Conceptual structures Research Urban hospitals Clinical competence Communication Electronic health records Patient satisfaction Quality assurance Data analysis software Health facilities Social support Medical needs assessment Needs assessment Health outcome assessment Patients' attitudes Urban health Medical care costs Indonesia
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