Influences of daily negative feedback and the roles of emotional labor and mindfulness.
Existing research demonstrates that negative feedback elicits employees' negative emotions. However, this study examines how negative feedback may elicit both negative (i.e., anger) and positive (i.e., gratitude) emotions as lagged consequences. We drew on the emotional labor model to untangle the u...
| Publicado en: | Applied Psychology: An International Review Vol. 75; no. 3; pp. 1 - 30 |
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| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Jun2026
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| Acceso en línea: | Ver este registro en EBSCOhost |