The Mediating Role of Job Satisfaction in the Relationship Between Perceived Organizational Support and Nurses' Turnover Intentions.

Background: Investigating the factors that influence nurses' turnover intention (TI) is crucial for maintaining a sustainable and efficient nursing workforce. While previous studies have explored the relationship between TI, perceived organizational support (POS), and job satisfaction (JS), few have...

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Published in:Journal of Nursing Management Vol. 2026; pp. 1 - 10
Main Authors: Shaqiqi, Wejdan, Noor, Saba
Format: research tables/charts Journal Article
Published: Wiley-Blackwell 7/22/2026
Online Access:View this record in EBSCOhost
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      dt: 7/22/2026
      vid: 2026
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1155/jonm/2960879
        195594051
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        atl: The Mediating Role of Job Satisfaction in the Relationship Between Perceived Organizational Support and Nurses' Turnover Intentions.
      aug:
        au:
          Shaqiqi, Wejdan
          Noor, Saba
        affil: College of Nursing,, King Saud Bin Abdulaziz University for Health Sciences,, Riyadh, Saudi Arabia, ksau-hs.edu.sa
      sug:
        subj:
          Nurses Psychosocial Factors
          Job Satisfaction Evaluation
          Personnel Turnover
          Intention Evaluation
          Organizational Culture
          Support, Psychosocial
          Nurse Attitudes Evaluation
          Human
          Male
          Female
          Adult
          Cross Sectional Studies
          Correlational Studies
          Descriptive Statistics
          Pearson's Correlation Coefficient
          Multiple Linear Regression
          One-Way Analysis of Variance
          T-Tests
          Data Analysis Software
          Questionnaires
          Clinical Assessment Tools
          Scales
          Adult: 19-44 years
          Male
          Female
      ab: Background: Investigating the factors that influence nurses' turnover intention (TI) is crucial for maintaining a sustainable and efficient nursing workforce. While previous studies have explored the relationship between TI, perceived organizational support (POS), and job satisfaction (JS), few have examined the mediating effect of JS in this relationship. Aim: To assess nurses' TI and its relationship with POS and JS, as well as the mediating role of JS. Methods: A cross‐sectional, descriptive, correlational research design was used. A convenience sample of 141 nurses was recruited from two hospitals in Saudi Arabia. Data were collected using a web‐based survey that included the Perceived Organizational Support Survey and the Michigan Organizational Assessment Questionnaire Job Satisfaction and Turnover Intention Subscales. Results: The participants had moderate TI (M = 10.22, SD ± 3.41), with 46.1% reporting a high level. TI was negatively correlated with POS (r = −0.393, p < 0.001) and JS (r = −0.453, p < 0.001). Both variables significantly predicted TI (F [2.138] = 21.98, R2 = 0.231, p < 0.001), explaining a moderate proportion of its variance. A bootstrap test showed that JS had a partial mediating effect on the impact of POS on TI (B = − 0.09, SE = 0.03, 95% bootstrap CI [−0.14, −0.04]). The proportion mediated was 0.45, p < 0.001, indicating that approximately 45% of the total effect of POS on TI operated indirectly through JS. Conclusion: Nurse leaders and policymakers should prioritize enhancing nurses' JS as a critical strategy in nursing retention, as it may not only directly reduce TI but also indirectly strengthen the effect of POS on TI.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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