Organizational ostracism and loneliness: Depressed mood at work as mediator and workplace incivility as moderator.

Background: Organizational ostracism can lead to significant psychological effects, including loneliness and decreased productivity. This study examines the interplay between organizational ostracism, loneliness, depressed mood, and workplace incivility, which increasingly impacts workplace dynamics...

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Publicado en:Work Vol. 84; no. 4; pp. 1035 - 1049
Autor principal: Çağatay, Hüseyin Tolga
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Aug2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug2026
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      pub: Sage Publications Inc.
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        atl: Organizational ostracism and loneliness: Depressed mood at work as mediator and workplace incivility as moderator.
      aug:
        au: Çağatay, Hüseyin Tolga
        affil: Department of Medical Services and Techniques, Başkent University Vocational School of Health Services, Ankara, Turkiye
      sug:
        subj:
          Ostracism Psychosocial Factors
          Organizational Culture
          Loneliness
          Work Environment Psychosocial Factors
          Affect
          Incivility
          Depression
          Allied Health Personnel Psychosocial Factors
          Personnel, Health Facility Psychosocial Factors
          Human
          Academic Medical Centers Turkiye
          Turkiye
          Questionnaires
          Descriptive Research
          Cross Sectional Studies
          Scales
          Mediation Analysis
          Descriptive Statistics
          Data Analysis Software
          Paramedics
          Clerical Personnel
          Pearson's Correlation Coefficient
          Confidence Intervals
          Female
          Male
          Adult
          Educational Status
          Adult: 19-44 years
          Female
          Male
      ab: Background: Organizational ostracism can lead to significant psychological effects, including loneliness and decreased productivity. This study examines the interplay between organizational ostracism, loneliness, depressed mood, and workplace incivility, which increasingly impacts workplace dynamics and employee well-being. Objectives: The study aims to evaluate the impact of organizational ostracism on loneliness among grey-collar health care workers, with a focus on the mediating role of depressed mood and the moderating role of workplace incivility. Methods: Data were gathered from 397 grey-collar healthcare workers in a university hospital in Ankara, Türkiye, via surveys. Analysis was conducted using SPSS Process Macro Model 14 to evaluate the moderated mediation effect, enabling assessment of both direct and indirect impacts of organizational ostracism on loneliness, moderated by workplace incivility. Results: Findings revealed a positive link between organizational ostracism and loneliness, mediated by depressed mood. Workplace incivility moderated this link, with low to moderate incivility intensifying the relationship between depressed mood and loneliness. However, at high incivility levels, this effect weakened, indicating that extreme incivility may overshadow other dynamics. Conclusions: Addressing organizational ostracism is essential, as it drives employee loneliness, with depressed mood as a key mediator. The study suggests that environments with low to moderate incivility may worsen the impact of ostracism on loneliness, while high incivility may reduce this effect. These findings underscore the importance of fostering supportive and inclusive workplace environments to safeguard mental health.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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