The suppressing effect of AI dependency in the workplace: Can frequent use of AI enhance practitioners' job self‐efficacy?
Artificial intelligence (AI) is rapidly becoming a primary channel through which employees access information and solve problems at work. Drawing on media dependency theory, we theorize that workplace AI use exerts a suppressing effect on practitioners' job self‐efficacy in task‐focused achievement...
| Publicado en: | Applied Psychology: An International Review Vol. 75; no. 4; pp. 1 - 25 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Aug2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=196442815&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 196442815 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 0269994X 7QO jtl: Applied Psychology: An International Review issn: 0269994X maglogo: Y pubinfo: dt: Aug2026 vid: 75 iid: 4 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 196442815 196442815 196442815 10.1111/apps.70121 196442815 ppf: 1 ppct: 24 formats: tig: atl: The suppressing effect of AI dependency in the workplace: Can frequent use of AI enhance practitioners' job self‐efficacy? aug: au: Ye, Suyang Jiang, Sanjun Li, Shuwen affil: School of Future Communication, Zhejiang Gongshang University, Hangzhou, China sug: subj: Artificial Intelligence Utilization Work Environment Self-Efficacy Dependency (Psychology) Employees Psychosocial Factors Students, Undergraduate Psychosocial Factors Human Achievement Task Performance and Analysis Employment Job Performance Work Engagement Confidence Feedback China Funding Source Professional Competence Models, Theoretical Students, College Colleges and Universities Male Female Adult Descriptive Statistics Adult: 19-44 years Male Female ab: Artificial intelligence (AI) is rapidly becoming a primary channel through which employees access information and solve problems at work. Drawing on media dependency theory, we theorize that workplace AI use exerts a suppressing effect on practitioners' job self‐efficacy in task‐focused achievement contexts. Specifically, AI use can directly bolster job self‐efficacy by facilitating task accomplishment. At the same time, frequent AI use may foster AI dependency, reducing employees' engagement in competence‐relevant cognitive work and, in turn, weakening mastery‐based confidence. Across a multi‐source, time‐lagged field study and a scenario experiment, results support this competing‐process account: workplace AI use showed a positive direct association with job self‐efficacy, whereas AI dependency carried a negative indirect effect, yielding a significant suppressing effect. We further identify proactive feedback to AI as a key boundary condition that attenuates the negative effect of AI dependency on job self‐efficacy and renders the suppressing effect nonsignificant at higher levels of feedback. This research clarifies how organizations can leverage AI for performance gains while safeguarding employees' perceived capability. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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