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PRACTICAL KNOWLEDGE MANAGEMENT TOOL USE IN A SOFTWARE CONSULTING COMPANY.

In this article the authors report on the different types of use of tools for managing technical skills as applied in a medium-sized software consulting company. The tools were used to allocate resources, to search for competence to solve problems, identifying new project opportunities and upgrading...

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Publicado en:Communications of the ACM Vol. 48; no. 12; pp. 96 - 101
Autores principales: Dings&ooslash;yr, Torgeir, Djarraya, Hans Karim, R&ooslash;yrvik, Emil
Formato: Artículo
Publicado: Association for Computing Machinery Dec2005
Materias:
Computer software development
Ability
Knowledge management
Problem solving
Learning
Acceso en línea:Ver este registro en EBSCOhost
Sumario:In this article the authors report on the different types of use of tools for managing technical skills as applied in a medium-sized software consulting company. The tools were used to allocate resources, to search for competence to solve problems, identifying new project opportunities and upgrading skills. The varied use of such tools enables learning and leads to tool use at the individual and company level.