A Multiple-Task Measurement Framework for Assessing Maximum-Typical Performance.

This study presents a novel measurement framework for assessing and predicting maximum and typical performance. The proposed measurement approach addresses the need for organizations to assess maximum and typical performance changes over time in complex job settings requiring coordination of multipl...

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Published in:Human Performance Vol. 20; no. 3; pp. 241 - 259
Main Authors: Mangos, PhillipM., Steele-Johnson, Debra, LaHuis, David, White III, EdwardD.
Format: Article
Published: Taylor & Francis Ltd 2007
Subjects:
Online Access:View this record in EBSCOhost
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      dt: 2007
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      pub: Taylor & Francis Ltd
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        25354392
        10.1080/08959280701333115
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        atl: A Multiple-Task Measurement Framework for Assessing Maximum-Typical Performance.
      aug:
        au:
          Mangos, PhillipM.
          Steele-Johnson, Debra
          LaHuis, David
          White III, EdwardD.
        affil:
          Naval Air Warfare Center, Training Systems Division
          Wright State University
          Air Force Institute of Technology
      su:
        Occupations
        Employee attitudes
        Individual differences
        Performance
        Task analysis
      sug:
        subj:
          Occupations
          Employee attitudes
          Individual differences
          Performance
          Task analysis
      ab: This study presents a novel measurement framework for assessing and predicting maximum and typical performance. The proposed measurement approach addresses the need for organizations to assess maximum and typical performance changes over time in complex job settings requiring coordination of multiple tasks with changing priorities. We present results of an experiment in which participants engaged in a complex task with multiple task elements and instructions to either maximize a different task element in each of four performance blocks (variable-priority condition) or treat all task elements with equal priority (stable-priority condition). We estimated growth curves corresponding to each task element and calculated the area under each growth curve as a summary performance index. Growth curves corresponding to the maximized, high-priority task element in the variable-priority condition reflected maximum performance, whereas those corresponding to the deemphasized, lower priority elements reflected typical performance. We compared the shape of the maximum and typical growth curves in the variable-priority condition to their corresponding performance trajectories in the stable-priority condition. In addition, we tested the moderating influence of individual differences in action-state orientation on the obtained maximum and typical performance estimates. Results indicated support for the proposed measurement framework in terms of its usefulness for inducing sustained levels of maximum performance and for identifying and correcting sources of the maximum-typical performance discrepancy.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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