Measuring Quality : Performance Measurement in Libraries. 2nd Revised Edition
The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness....
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| Formato: | Libro |
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De Gruyter Saur
2007
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| Acceso en línea: | Ver este registro en EBSCOhost |