High-Reliability Organizations: Changing the Culture of Care in Two Medical Units.

The article presents a set of design issues and design ideas that are exceptionally relevant to new forms of design practice, for example, design that involves human interaction, substantive forms of service design, and complex human systems. It presents the design and development of a pediatric int...

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Detalles Bibliográficos
Publicado en:Design Issues Vol. 24; no. 1; pp. 78 - 91
Autor principal: Van Stralen, Daved
Formato: Artículo
Publicado: MIT Press Winter2008
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Acceso en línea:Ver este registro en EBSCOhost