Measuring Street Cleanliness: A Comparison of New York City’s Scorecard and Results from a Citizen Survey.

Public administrators at the local level often rely on citizen surveys to measure the outcomes or accomplishments of their service delivery efforts. However, many remain skeptical about the value of survey-based measures of local government performance, in large part because of the low empirical cor...

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Detalles Bibliográficos

Publicado en:	Public Administration Review Vol. 68; no. 2; pp. 295 - 304
Autores principales:	Van Ryzin, Gregg G., Immerwahr, Stephen, Altman, Stan
Formato:	Artículo
Publicado:	Wiley-Blackwell Mar2008
Materias:	Social surveys Sanitation Citizen participation in public administration Municipal services Municipal government Street cleaning
Acceso en línea:	Ver este registro en EBSCOhost