Electronic Engagement : A Guide for Public Sector Managers
Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers'expectations about service quality.This guide (written for manager...
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Publicado: |
ANU Press
2007
|
| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3093246&site=ehost-live header: @attributes: shortDbName: nlebk uiTerm: 3093246 longDbName: eBook Collection (EBSCOhost) uiTag: AN controlInfo: bkinfo: btl: Electronic Engagement : A Guide for Public Sector Managers aug: au: Peter Chen sertl: ANZSOG Series isbn: 9781921313103 imageinfo: pubinfo: dt: @attributes: year: 2007 month: 01 day: 01 dtAvail: @attributes: year: 2022 month: 01 day: 13 pub: ANU Press pubContract: ANU Press place: Canberra price: 0.01 limitsGroup: maxCheckoutDays: 1500 pda: N printPagesOffline: 100 printPagesOnline: 100 previewPages: 10000 prePubGroup: dewey: @attributes: class: 658.45 item: 658 .45 lc: @attributes: class: HD30.35 item: HD 30 .35 artinfo: ui: 3093246 225187590 formats: fmt: @attributes: type: EB doid: NL$3093246$PDF caption: PDF download: Y tig: atl: Electronic Engagement : A Guide for Public Sector Managers ptl: Electronic Engagement aug: au: Peter Chen su: Web sites--Design Digital communications Business communication Information resources management sug: subj: POLITICAL SCIENCE / Public Affairs & Administration TECHNOLOGY & ENGINEERING / Inventions TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications Web sites--Design Digital communications Business communication Information resources management ab: Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers'expectations about service quality.This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders.An engaging, provocative and thorough survey of available technologies and potential applications, this is a'must read'for policy and program practitioners who are considering options for electronic engagement. pubtype: eBook doctype: Book ougenre: Book language: English copyright: @attributes: flag: N copyrightText: holdings: @attributes: islocal: N |
|---|