Analyse this.
Focuses on the development of computer software systems to automate customer relationship management (CRM) to help marketing, sales and service teams operate more efficiently. Details of the advantages of Data Distilleries' call-center application; Rivals in the CRM software industry.
| Publicado en: | Economist Vol. 358; no. 8212; pp. 61 - 63 |
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| Formato: | Artículo |
| Publicado: |
Economist Newspaper Limited
3/10/2001
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
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