Help yourself.
This article reports on self-services in industries during the 2009 global financial crisis. The article discusses how the recession has resulted in the increased use of automated teller machines (ATMs), websites, and self-checkouts to cut costs in retail, entertainment, travel, and telecommunicatio...
| Publicado en: | Economist Vol. 392; no. 8638; pp. 62 - 64 |
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| Formato: | Artículo |
| Publicado: |
Economist Newspaper Limited
7/4/2009
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=42874134&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 42874134 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 00130613 ECO jtl: Economist issn: 00130613 maglogo: N pubinfo: dt: 7/4/2009 vid: 392 iid: 8638 pid: 161 pub: Economist Newspaper Limited artinfo: ui: 42874134 ppf: 62 ppct: 2 formats: tig: atl: Help yourself. aug: su: Self-checkouts Consumer behavior Global Financial Crisis, 2008-2009 Service industries Retail industry Automated teller machines Consumer attitudes sug: subj: Self-checkouts Consumer behavior Global Financial Crisis, 2008-2009 Service industries Retail industry Automated teller machines Consumer attitudes ab: This article reports on self-services in industries during the 2009 global financial crisis. The article discusses how the recession has resulted in the increased use of automated teller machines (ATMs), websites, and self-checkouts to cut costs in retail, entertainment, travel, and telecommunications trades. Information is also provided on customer empowerment resulting from self-service technology, as well as how it affects employees. pubtype: Periodical doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y dt: @attributes: year: 2009 holdings: @attributes: islocal: N |
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