Making Automation Work.

The article discusses the advantages and disadvantages of automation, and the areas that need to be improved in order for automation to achieve its full potential. The likelihood that a commuter rail accident in Washington, D.C., in June 2009 was caused by a computer malfunction is mentioned, noting...

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Publicado en:Communications of the ACM Vol. 52; no. 12; pp. 18 - 20
Autor principal: Greengard, Samuel
Formato: Artículo
Publicado: Association for Computing Machinery Dec2009
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        Automation
        Computer system failures
        Railroad accidents
        Human-machine relationship
        Human-computer interaction
        Mechanization
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          Washington (D.C.)
          Automation
          Computer system failures
          Railroad accidents
          Human-machine relationship
          Human-computer interaction
          Mechanization
      ab: The article discusses the advantages and disadvantages of automation, and the areas that need to be improved in order for automation to achieve its full potential. The likelihood that a commuter rail accident in Washington, D.C., in June 2009 was caused by a computer malfunction is mentioned, noting that the accident is an example of the consequences for human over-reliance on automation. The need for better research into the interaction between machines and humans is noted, mentioning that it is sometimes necessary to determine the purpose served by automation, when it is wise to avoid it altogether, and how to anticipate the ways that systems will be used and the ways that unanticipated consequences could take place.
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