User Participation in Software Development Projects.
The article examines how user participation in software development projects is perceived by both users and developers. Survey data on 117 software projects over a several-year period at a Fortune 100 firm were analyzed. Several findings emerged. For projects involving the development of new product...
| Published in: | Communications of the ACM Vol. 53; no. 3; pp. 137 - 142 |
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| Main Authors: | , , |
| Format: | Article |
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Association for Computing Machinery
Mar2010
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=48538032&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 48538032 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 00010782 ACM jtl: Communications of the ACM issn: 00010782 maglogo: N pubinfo: dt: Mar2010 vid: 53 iid: 3 pid: 68 pub: Association for Computing Machinery artinfo: ui: 48538032 10.1145/1666420.1666455 ppf: 137 ppct: 5 formats: tig: atl: User Participation in Software Development Projects. aug: au: SUBRAMANYAM, RAMANATH WEISSTEIN, FEILEE KRISHNAN, M. S. affil: Assistant professor, College of Business, University of Illinois, Urbana-Champaign. Assistant professor, College of Business Administration, University of Texas - Pan American. Michael R. and Mary Kay Hallman Fellow, Area Chair and professor of business information technology, Stephen M. Ross School of Business, University of Michigan, Ann Arbor, MI. su: Computer software development Computer user attitudes Software engineering Information technology Computer software Customer satisfaction sug: subj: Computer software development Computer user attitudes Software engineering Information technology Computer software Customer satisfaction ab: The article examines how user participation in software development projects is perceived by both users and developers. Survey data on 117 software projects over a several-year period at a Fortune 100 firm were analyzed. Several findings emerged. For projects involving the development of new products, increased user participation corresponded with greater developer satisfaction, but decreasing user satisfaction. For projects involving maintenance of existing software, the satisfaction of both uses and developers was maximized at a moderate level of user participation. pubtype: Periodical doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y dt: @attributes: year: 2010 holdings: @attributes: islocal: N |
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