User Participation in Software Development Projects.

The article examines how user participation in software development projects is perceived by both users and developers. Survey data on 117 software projects over a several-year period at a Fortune 100 firm were analyzed. Several findings emerged. For projects involving the development of new product...

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Detalles Bibliográficos
Publicado en:Communications of the ACM Vol. 53; no. 3; pp. 137 - 142
Autores principales: SUBRAMANYAM, RAMANATH, WEISSTEIN, FEILEE, KRISHNAN, M. S.
Formato: Artículo
Publicado: Association for Computing Machinery Mar2010
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Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:The article examines how user participation in software development projects is perceived by both users and developers. Survey data on 117 software projects over a several-year period at a Fortune 100 firm were analyzed. Several findings emerged. For projects involving the development of new products, increased user participation corresponded with greater developer satisfaction, but decreasing user satisfaction. For projects involving maintenance of existing software, the satisfaction of both uses and developers was maximized at a moderate level of user participation.