Big brother or friendly coach? computer monitoring in the 21st century.

Computerized employee-monitoring systems will be used more frequently in the near future to inspire workers to greater job performance. Already, as many as 26 million workers in the U.S. are monitored at their jobs, and this number is expected to increase as computers become more widespread and the...

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Publicado en:Futurist Vol. 27; pp. 33 - 38
Autor principal: DeTienne, Kristen Bell
Formato: Artículo
Publicado: World Future Society Sep/Oct93
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        Employee surveillance
        Computers in business
        Electronic surveillance
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          Employee surveillance
          Computers in business
          Electronic surveillance
      ab: Computerized employee-monitoring systems will be used more frequently in the near future to inspire workers to greater job performance. Already, as many as 26 million workers in the U.S. are monitored at their jobs, and this number is expected to increase as computers become more widespread and the costs of monitoring systems go down. The evasion-proof monitoring systems of the future will be able to coach employees or provide needed information, allowing them to do their jobs better; give employees valuable data about their performance; offer employees greater freedom in achieving desired results; facilitate teamwork; permit companies to tie compensation more closely to performance; and allow some employees to work from home. All of these capabilities, however, have the potential to increase employee stress, create high job turnover, and violate employees' rights of privacy and dignity.
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