Computer-Mediated Communication: Task Performance and Satisfaction.
The author assessed satisfaction and performance on 3 tasks (idea generation, intellective, judgment) among 75 dyads (N = 150) working through 1 of 3 modes of communication (instant messaging, videoconferencing, face to face). The author based predictions on the Media Naturalness Theory (N. Kock, 20...
| Publicado en: | Journal of Social Psychology Vol. 146; no. 3; pp. 349 - 380 |
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| Formato: | Artículo |
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Taylor & Francis Ltd
June 2006
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=507892523&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 507892523 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00224545 JSY jtl: Journal of Social Psychology issn: 00224545 maglogo: N pubinfo: dt: June 2006 vid: 146 iid: 3 pid: 58221 pub: Taylor & Francis Ltd artinfo: ui: 507892523 10.3200/SOCP.146.3.349-379 ppf: 349 ppct: 31 formats: fmt: – @attributes: type: T – @attributes: type: P size: 152KB tig: atl: Computer-Mediated Communication: Task Performance and Satisfaction. aug: au: Simon, Andrew F. su: Communication & psychology Telematics sug: subj: Communication & psychology Telematics ab: The author assessed satisfaction and performance on 3 tasks (idea generation, intellective, judgment) among 75 dyads (N = 150) working through 1 of 3 modes of communication (instant messaging, videoconferencing, face to face). The author based predictions on the Media Naturalness Theory (N. Kock, 2001, 2002) and on findings from past researchers (e.g., D. M. DeRosa, C. Smith, & D. A. Hantula, in press) of the interaction between tasks and media. The present author did not identify task performance differences, although satisfaction with the medium was lower among those dyads communicating through an instant-messaging system than among those interacting face to face or through videoconferencing. The findings support the Media Naturalness Theory. The author discussed them in relation to the participants' frequent use of instant messaging and their familiarity with new communication media. Reprinted by permission of the publisher. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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