Workforce Issues and Consumer Satisfaction in Medicaid Personal Assistance Services.

This study used a survey of older people and younger persons with disabilities who were receiving Medicaid-financed home and community-based services (HCBS) to assess the effect of workforce issues on consumer satisfaction. We found that recruitment problems had very strong negative and significant...

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Publicado en:	Health Care Financing Review Vol. 28; no. 1; pp. 87 - 102
Autores principales:	Anderson, Wayne L., Wiener, Joshua M., Khatutsky, Galina
Formato:	Artículo
Publicado:	HCFA ORDS Publications Fall 2006
Materias:	Medicare Services for people with disabilities Customer satisfaction Home care services
Acceso en línea:	Ver este registro en EBSCOhost