The telephone counseling interview as a complex, dynamic, decision process: a self-regulation model of counselor effectiveness.
A study was conducted to examine the utility of conceptualizing a telephone-counseling interview as a process based on M.M. Omodei and A.J. Wearing's (1995) self-regulation model of performance in complex and dynamic decision-making tasks. Data were drawn from 40 crisis-line telephone counselors wh...
| Publicado en: | Journal of Psychology Vol. 132; pp. 47 - 61 |
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| Autores principales: | , |
| Formato: | Artículo |
| Publicado: |
Taylor & Francis Ltd
January 1998
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |