Organizational Pathology Compared to What? Impacts of Job Characteristics and Career Trajectory on Perceptions of Organizational Red Tape.
Early studies of organizational red tape emphasized that worker perceptions of organizational rules and procedures are dependent on workers’ frames of reference. However, most prior studies do not account sufficiently for how and why these reference points vary across employees, even if they work wi...
| Published in: | Public Administration Review Vol. 71; no. 4; pp. 582 - 598 |
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| Main Authors: | , |
| Format: | Article |
| Published: |
Wiley-Blackwell
Jul/Aug2011
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |