The Impact of Computer Use on Employee Performance in High-Trust Professions: Re-Examining Selection Criteria in the Internet Age.

Exposure to digital media is reconfiguring the neural networks of young people, possibly at the expense of empathy and social skills. Extraverts with high self-esteem and certain personality traits tend to initiate face-to-face (FtF) contact with strangers; introverts lower in self-esteem use comput...

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Publicado en:Journal of Applied Social Psychology Vol. 41; no. 8; pp. 2009 - 2044
Autor principal: MULLEN, JOHN K.
Formato: Artículo
Publicado: Wiley-Blackwell Aug2011
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug2011
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      pub: Wiley-Blackwell
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        10.1111/j.1559-1816.2011.00790.x
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        atl: The Impact of Computer Use on Employee Performance in High-Trust Professions: Re-Examining Selection Criteria in the Internet Age.
      aug:
        au: MULLEN, JOHN K.
        affil: School of Professional Studies, Gonzaga University
      su:
        Employees
        Internet users
        Interpersonal communication
        Interpersonal relations research
        Empathy
        Social skills
        Trust
        Psychology
        Digital media research
      sug:
        subj:
          Employees
          Internet users
          Interpersonal communication
          Interpersonal relations research
          Empathy
          Social skills
          Trust
          Psychology
          Digital media research
      ab: Exposure to digital media is reconfiguring the neural networks of young people, possibly at the expense of empathy and social skills. Extraverts with high self-esteem and certain personality traits tend to initiate face-to-face (FtF) contact with strangers; introverts lower in self-esteem use computer-mediated communication (CMC). Those who are overreliant on CMC miss nonverbal cues indicating deception and insincerity. This research suggests that many who have been raised in the Internet Age may be ill suited for high-trust professions involving the establishment of FtF relationships. Greater use of psychological tests and observations of applicants engaged in behaviors that reveal desired personality traits are in order.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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