Cover Image
QR Code

Getting the Feel: Email Usage in a Nonprofit Community Organization in a Low-Income Community.

Through in-depth interviews of 26 employees, this study examined how social norms and values influence email usage in a nonprofit organization in a low-income urban community. Although adequate technical infrastructure was in place, a shared norm on getting a feel in social interactions reinforced f...

Full description

Published in:Communication Quarterly Vol. 60; no. 1; pp. 103 - 122
Main Authors: Shafrir, SharonM., Yuan, Y.Connie
Format: Case Study
Published: Eastern Communication Association Jan2012
Subjects:
Quantitative research
Communication & technology
Computer literacy
Internet & poor people
Email
Face-to-face communication
Online Access:View this record in EBSCOhost