The Impact of Help Seeking on Individual Task Performance: The Moderating Effect of Help Seekers' Logics of Action.
Drawing from achievement-goal theory and the social psychological literature on help seeking, we propose that it is the variance in the logic underpinning employee' help seeking that explains divergent findings regarding the relationship between help seeking and task performance. Using a sample of 1...
| Publicado en: | Journal of Applied Psychology Vol. 97; no. 2; pp. 487 - 498 |
|---|---|
| Autores principales: | , |
| Formato: | Artículo |
| Publicado: |
American Psychological Association
Mar2012
|
| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=73202695&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 73202695 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00219010 JAY jtl: Journal of Applied Psychology issn: 00219010 maglogo: N pubinfo: dt: Mar2012 vid: 97 iid: 2 pid: 34 pub: American Psychological Association artinfo: ui: 73202695 10.1037/a0026014 ppf: 487 ppct: 11 formats: tig: atl: The Impact of Help Seeking on Individual Task Performance: The Moderating Effect of Help Seekers' Logics of Action. aug: au: Geller, Dvora Bamberger, Peter A. affil: College of Management Tel Aviv University su: Social psychology research Employees Help-seeking behavior Task analysis Performance research sug: subj: Social psychology research Employees Help-seeking behavior Task analysis Performance research keyword: achievement-goal theory help seeking implicit theories newcomers task performance achievement-goal theory help seeking implicit theories newcomers task performance ab: Drawing from achievement-goal theory and the social psychological literature on help seeking, we propose that it is the variance in the logic underpinning employee' help seeking that explains divergent findings regarding the relationship between help seeking and task performance. Using a sample of 110 newly hired customer Contact employees, a prospective study design, and archival performance data, we found no evidence of a hypothesized main effect of help seeking on performance. 1-lowever, we did find that the help seeking-performance relationship was conditioned by the degree to which help seekers endorse 2 alternative help-seeking logics (autonomous vs. dependent logic) such that the level of help seeking is more strongly related to performance among those either more strongly endorsing an autonomous help-seeking logic or more weakly endorsing a dependent help-seeking logic. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|