Does the Organization Matter? A Multilevel Analysis of Organizational Effects in Homeless Service Innovations.

This study examined the effects of organizational culture on staff members' use of management information systems (N= 142) within homeless service organizations (N = 24), using a multilevel model. The Organizational Social Context Questionnaire was used to measure organizational culture, defined by...

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Publicado en:Social Work Research Vol. 36; no. 1; pp. 70 - 80
Autores principales: Cronley, Courtney, Patterson, David A.
Formato: Artículo
Publicado: Oxford University Press / USA Mar2012
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Oxford University Press / USA
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        atl: Does the Organization Matter? A Multilevel Analysis of Organizational Effects in Homeless Service Innovations.
      aug:
        au:
          Cronley, Courtney
          Patterson, David A.
        affil:
          Assistant Professor, University of Texas at Arlington School of Social Work, Arlington, TX
          Director, Clinical Doctoral Program, University of Tennessee College of Social Work, Knoxville, TN
          Professor, University of Tennessee College of Social Work, Knoxville, TN
      su:
        Corporate culture
        Homeless persons
        Employee attitudes
        Sex distribution
        Societies
        Chi-squared test
        Management information systems
        Questionnaires
        Judgment sampling
        Descriptive statistics
      sug:
        subj:
          Corporate culture
          Homeless persons
          Employee attitudes
          Sex distribution
          Societies
          Chi-squared test
          Management information systems
          Questionnaires
          Judgment sampling
          Descriptive statistics
      keyword:
        homeless services
        multilevel modeling
        organizational culture
        technology
        homeless services
        multilevel modeling
        organizational culture
        technology
      ab: This study examined the effects of organizational culture on staff members' use of management information systems (N= 142) within homeless service organizations (N = 24), using a multilevel model. The Organizational Social Context Questionnaire was used to measure organizational culture, defined by three sub-constructs: (1) proficiency, (2) rigidity, and (3) resistance. Results showed that organizational effects were moderated by gender, with male staff members reporting increased use of the technology in organizations with higher proficiency levels. Female staff members' use was not affected by organizational culture. The study also found substantial variability in organizational culture among homeless service providers. Some scored low on rigidity and resistance but high on proficiency, whereas others scored high on proficiency but low on rigidity and resistance. Overall, the sample showed higher proficiency, resistance, and rigidity compared with a national sample of children's mental providers. Implications of these findings are discussed for implementation and evaluation of new technologies in homeless services.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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