Simulation and Managerial Decision Making:A Double-Loop Learning Framework.

Systems approaches present opportunities for public managers and policy makers to view policies and programs in a broader context. This article presents a framework to explain how simulation modeling promotes double-loop learning in management teams by building and exploring collective mental models...

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Published in:Public Administration Review Vol. 73; no. 2; pp. 291 - 292
Main Authors: Kim, Hyunjung, MacDonald, Roderick H., Andersen, David F.
Format: Article
Published: Wiley-Blackwell Mar/Apr2013
Subjects:
Online Access:View this record in EBSCOhost
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        10.1111/j.1540-6210.2012.02656.x
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        atl: Simulation and Managerial Decision Making:A Double-Loop Learning Framework.
      aug:
        au:
          Kim, Hyunjung
          MacDonald, Roderick H.
          Andersen, David F.
        affil:
          California State University, Chico
          University at Albany
      su:
        Organizational learning
        Public administration research
        Training of civil service
        System analysis
        Simulation methods & models
        Reflective learning
      sug:
        subj:
          Organizational learning
          Other General Government Support
          Public administration research
          Training of civil service
          System analysis
          Simulation methods & models
          Reflective learning
      ab: Systems approaches present opportunities for public managers and policy makers to view policies and programs in a broader context. This article presents a framework to explain how simulation modeling promotes double-loop learning in management teams by building and exploring collective mental models as well as by enhancing accuracy of the mental models. The authors discuss the types of problems that may benefit from simulation modeling and illustrate how double-loop learning occurs in the process of dynamic hypothesis testing. Using a case from New York State's Division of Disability Determination, the article shows how simulation modeling built confidence in a management team's decision by providing the team with tools to share and examine multiple hypotheses about a declining trend in initial disability recipients in the state between 1998 and 2004.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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